Friday, September 5, 2025

How will leaders inspire the Value-driven performance?

Value is an important but abstract belief that leaders hardly shed the light on. Value is also classified as one of the  three layers of culture in organization (Schein, 1990). From that classification, value position is about what all staff try to identify and to translate the beliefs into actions. Therefore, organizations must determine the explicit core values with descriptors for aligning key competencies to achieve the organizational strategic goals, vision and mission. Defining the core values that link with key competencies is a critical step for aligning staff performance with organizational goals and strategic priorities to realize the vision and mission. 

The core values will be turned to manifestation embodying the abstract values through the actions. When staff perform by the values, they manifest in their daily activities at work. Values that binds with key competencies will also provide feedback on staff’s core competencies to perform by the values that pinpoints in the descriptors of key competencies. Value-driven performance will then improve work performance through aligning their attitudes and behavior with the organizational core values. Seminal research findings confirm the staff’s positive attitudes of work to link with job satisfaction and will improve work performance. Likewise, Senge in the Fifth Discipline model strongly argued staff to align their mental models and personal goals with organizational goals to converge all their thinking and actions to achieve the organizational goals. However, staff per se will challenge to align their mental models (thinking and believing) with the org goals. Therefore leaders must step in and thoroughly plan the actions to inspire the staff to uphold the grounded core values to motivate staff’s buy-in. 

Accept it or Get Sanctioned! Most of the coercive measures for staff to accept values will backfire on leadership effectiveness and undermine the staff motivation, job satisfaction and burnout. Most leaders prefer to sanction staff to give in and behave in accordance with the company grounded values. Value acquisition is not meant to be forced to succeed for human beings. Staff has their own personal motivation, goals and perspectives stemming from their lives’ experiences and educational background. Different staff has different cultures which poses a challenge for culture assimilation at the work place. Despite having the common core values or corporate culture , organization leaders can not force staff to acquire the values against their wills. External regulations will negatively motivate staff in the shorter time period and they will discontinue the actions after no controlling or close monitoring by the superiors. If leaders do not end up with another errand task of watching and reinforcing staff’s behaviors to be aligned with core values, they must inspire to drive an intrinsic motivation for staff to internalize the core values for the continuity. 

Inspiration is from an inner circle of thinking,which is aroused by the personal beliefs of staff that translate their leaders’ actions into positive attitudes. It is quite a popular quote  “action speaks louder than words” that leaders’ actions are being watched by many angles of their inner circle teams and crossed functional teams. Top or senior leaders are the hotspots of interest by many staff. If top leaders want to inspire value-driven performance, they must act to build Trust through  fostering Relatedness. What we echo for leaders to build trust through relatedness is beyond the common actions that most org leaders do in clarifying the core values, applying proper communications to translate core values into actions to be performed by all staff and so forth. Besides all of external measures, building trusts to inspire the value assimilation demands establishing a high relatedness with staff. Several relatedness activities include creating social and emotional space for personal relation and storytelling. Supporting teams to voice up and share their Initiatives is also a part of relatedness, on top of massive staff related programs. Autonomy is also a crucial ingredient for relatedness building which is more likely about how staff raise voices, concerns and creative ideas for improving the organization. Initiating a staff learning day is also an empowerment for  building staff relatedness through collective learning and coaching. 

Value is a part of culture which is unilaterally translated in organization by all staff and their leaders. Since value is linked with staff key competencies to achieve the organizational goals and strategic priorities to realize the vision, leaders are argued to inspire value-driven performance through building trust by fostering a high relatedness. Values can not be forced only by external regulations, namely policy, rules and standards. Value assimilation must be built from the inner circle of staff thinking for continuity of actions. Therefore, to inspire the value for staff to acquire, leaders needs to build a high relatedness to gain long-term trust to positively influence staff thinking and believing.


Sunday, August 24, 2025

3 Tools for Managing Data at No Costs




Data Management is argued to firmly support the organizational learning. Learning organization relies on the knowledge management to innovate products and services to gain competitive edges over the rivals. Research has confirmed that the more effective knowledge management, the more innovative for competitive advantages. Managing knowledge is to turn the learning results of individual, team and organization to data which can be accessed and reused by the individual and teams for ideation and decision-making. For the importance of effective knowledge management, organization needs to properly record the knowledge as the product of learning of individual, team and the organization per se, in the database system for sharing and reusing in the robust cycle of work. Since knowledge can be tacit and implicit, it poses a challenge for filling the database with unnecessary and invaluable data which will complicate the data reusing and assessment. Therefore, it is recommended for the organization to design a knowledge management channel which identify the way knowledge flows and how to filter the valuable knowledge for organizational needs. 

Database management is another systematic way of recording and retaining the data for reusing. Since organization, not to mention their different departments and units, has a lot of data for communication, including irrelevant ones, they needs a database system to manage the overwhelming data for effective work communication. When we sneak about data, it also comes in a variety of forms - text, image, Multimedia, sounds... Then the organization needs a robust database system which can effectively handle all forms of data for recording and accessing. For a caution, Multimedia data such as video file and image consumes more storage space to put a burden on database system. In the current database technology, there are three ways the organization can set up their database system. The first one is offline and on-site database server, where computer servers with high valume of storage / Hard Disk drives are installed as the mainframe computer to record, retain and to retrieve for reusing. The second mode of database system is on-site and cloud-based data servers. This mode enables the data to be safely stored and secured by cloud server by giant cloud server company, namely Google Workspace, Amazon Web Services, Alibaba and so forth. Moreover, the organization still needs to install the computer servers as the mainframe for data communication but no requirement of high volume data storages / Hard Disk Drive. For the third mode, organization can consider web-based database system which all the configuration is on the world wide web and stored in the cloud servers. This approach is more convenient for data management and the configuration. However, there is a disadvantage that the whole database is not in the hand of organization but with the database developer company. Outsourcing the database developer company is advantageous when the organization lacks of specialized database developer staff to design, debug and maintain the database. Hosting the web-based database also requires skills in configuring the cloud server provider to launch the database application. In all, there are advantages and disadvantages of these three modes for managing database and the organization will explore and recommend the most effective mode based on their financial and knowledge circumstances. 

There is still a good venue for database to be managed at lower cost (efficiency) and yields favorable results (effectiveness), albeit less dynamic and robust functions. I would recommend three key tools for designing a web-based database platform at lower cost. The truth is database has three core elements - the storage of data (storage server), the data inputs or records and the accessibility. The first element (storage server) can be built with Google Drive, using the Google Cloud server, as a data storage. Google Drive, though limited with allocated storage capacity, can be increased with costs. It is also rather a wise move if the organization can make use of the YouTube and other multimedia channel to store their multimedia files and by inserting the link to the Google Drive. The second one is Data inputs or records that can be done with ASANA Task Management to link all documents with Google Drive. ASANA platform is free for use and can assign tasks, monitor and evaluate the tasks with unlimited files to upload. To maintain the uniformity, all records of tasks and results must be stored on the Google Drive which we can share the folder or file in the ASANA platform. The third one is accessibility. We can simply share the Google Drive to user by limiting the permission to access the files. However, doing this way will create more complicated file sharing to pop up in the user's Gmail account and their Google Drive. The most recommended tool to use is a blog which is right in the Google Workspace to create a database platform using Google Drive as your data server. Blogger is an application developed by the Google for sharing our posts in the blog style (a mini website) which is more specialized in the field of user. To sum up, there are three key cores of database and three tools which can be used to create the web-based database at lower costs. 


Monday, August 11, 2025


How to Design Your School Development Plan!

What is School Development Plan (SDP)? Why Every School must have it?


School Development Plan is a must-have instrument for school to guide their improvement plan and actions to achieve the high-level strategies or strategic goals. SDP always comes with improvement in the certain aspects of school operations, stemming from the baseline analysis. The baseline operation and results are key indicators for the new SDP to define what areas to repeat and what new areas to add values for the key stakeholders(parents and students). SDP is also a roadmap for actions and results to be monitored and evaluated for designing a new SDP. Can a school go without the SDP? There is no evidence of failure schools to operate without SDP. Some schools may sustain their operation without the SDP. However, many research findings on SDP to positively impact on school's sustainable growth, only with the effective and comprehensive SDP design and alignment of staff' performance with SDP's objectives and targets. Therefore, it is still possible for some other schools to operate without the SDP but it less competitive in the longer-run operations, comparing with the schools operating based on the SDP. We strongly encouraged the school leaders to form a team to design the SDP and put forward to actions.

The main component of SDP is financial aspect which must be secure to support the SDP initiatives to add values for school and their stakeholders. Sufficient funds and strong financial health will guarantee the SDP uninterrupted operation. However, school boards must decide on the percentage for fund allocations on the major improvement in the SDP which can jeopardize other functional operations. In the financial aspect, major investment on assets is bound with the reductions on profit earning and retaining. However, school must be attentive and decisive on how to use the investment funds for major improvements as indicated in the initial phase of analysis for area to improve. For example, there is a strong competitor school to pop up and the likelihood that the school facility will be undermined by the rival school, the major investment on physical asset to modernize the facility is most recommended for school boards to approve.  Another aspect to design the SDP is internal strength and weakness to inform the key improvement targets for achieving the SDP objectives and the School's Strategic Goals. According to the Norton & Kaplan (1992) in their Balanced Scorecard model, the internal process is essential for creating the value and it is argued to continuously improve the work processes for operational excellence. There is a suggested approach for process analysis which was written in earlier posts. The last essential component is competitor / threat that will impact on school operation. From the triangulation, school leaders can define the new initiatives to improve their teaching & learning service quality and supporting functions for retaining and for recruiting more students. 

What should be in your SDP? After collating all analytic data in financial, internal and competitor aspects, the SDP teams must create a format to structure the key components of SDP, namely improvement areas, objectives, targets and measurements, actions, timelines and funds. The format structure must be designed in a coherent and cohesive form that will link actions with targets, key measures and objectives in each area of improvement. Where are the key improvement areas coming from? How the school leaders / teams determine which improvement areas to be listed in the SDP? Key Improvement Areas are the so-called value creation for school. From the analytical data of your financial aspect, internal strength and weakness and competitor, school can decide which areas to improve to align with your school's strategic goals and vision. The improvement in SDP must create more values for key school's stakeholders to inspire and to arouse desires of staying with the schools. To be more precise, schools must synthesize the inputs of parent's and student's satisfaction through survey and in-person group interviews. Understanding their needs and their perceived needs will enhance school's development plan to meet and to exceed their needs. In all, SDP must be structured in a form with explicit Key Improvement Areas, Objectives, Targets & Measures, Action, Timeline and Funds. To add more concise improvement initiatives for value creation, school must synthesize the parent's and student's needs through the survey and interview. 

Tuesday, August 5, 2025

 Why Strategy Needs Strategy to Execute?



Every organization, regardless of the size, has a strategy to guide their business direction and operation. Strategy is an indispensable tool for the organization to succeed. We can argue for some smaller organization to operate without articulately written strategy but their strategies are within their thinking and planning is in their head. It is rather odds for the a successful organization to start without strategies. Since we argued strategy is a way to win/ to achieve the vision and goals, we continue to argue the crucial role of formulating the strategies to be executed. Formulating a strategy involves a lot of major activities to better understand the current position of the organization against their competitors. SWOT analysis is an ideal framework for analyzing the internal and external environment. Several other tools are also useful in conceptualizing the internal strength and weakness, namely Congruence Model (Organizational Building Blocks), Malcolm Baldridge Excellence Framework, McKinsey 7S framework and so forth. Having a formulated strategy adopted for execution, the organization needs to have another strategy to bring these strategies to actions, which the alignment of performance with strategic goals, Key Targets and Measures is argued to put in the tactical strategy for implementing the strategy. 

Strategy has at least three layers and four depending on the size of organization. The first top layer is a corporate strategy to set the direction/ priorities for the business unit/ department to further plan their strategies. The corporate strategy is considered the most important start of organization due to its vital role for positioning the organizational products in the markets. The second layer is Business unit strategy which is second most important to translate the corporate strategies into each business' strategies. Business strategy is responsible for planning their strategies to achieve the organization strategic goals and key targets. The third layer is departmental / functional strategies which involves the supporting department / function units, namely Finance, Marketing, Human Resources, Supply Chain / Procurement/, to align their strategic action plan with the Business Unit strategies (Goals, Targets, Measures). Under each functional / departmental units, it is the operational strategies / tactical strategies to prescribe actions to achieve Functional Strategic goals, targets and measures. The strategies in each layer must be linked from bottom up. Applying the theory of change framework will help visualize the operational strategy to be linked with corporate strategies. 

In all, corporate strategy needs business strategy to achieve their goals and targets. The Business strategy requires functional / departmental strategies to succeed. Finally, the functional strategy needs operational strategies to put actions in the strategic plan to achieve the goals and key targets. Therefore, it is obvious that strategies need strategies to execute. 

Tuesday, July 22, 2025

Why Strategy Formulation also needs an Objective and Action Plan?



Strategy Formulation is the first primary stage of strategy management. It is argued to be one of the most important stages for strategy execution. Despite being argued to be agile in executing the strategies, strategy formulation is undeniably essential to avoid undesired wastes and ineffectiveness (failure to deliver the results as planned) in implementing the strategies. Before setting the objectives for strategy formulation, it needs to define the articulate meaning of strategy for executives to converge their mental model, goals and critical inputs for designing the strategies and strategic modeling. Strategy can be shortened in a way to win which varies by the types of organization. For Business organization, profit gain is the winning over their rival companies. For school, excellent quality of student’s learning outcome is a win for educators or school leaders. For Non-Governmental Organization (NGO), critical and tangible impact on key beneficiaries and community at large is a win for NGO leaders to build trusts from donors and sponsors through their efficient and effective strategy implementation. Therefore, designing a strategy is defining what the strategy is to be agreed by all key executives / boards in your organization.

The essence of strategy formulation is the capability of leaders to synthesize their key organizational competencies to deter the threats and to overcome the weaknesses for winning. Since weaknesses are usually hidden and leaders are hesitant to determine the weaknesses of their own department, units or team, it is strongly argued for transparent and open analysis of internal weakness. Moreover, it is critically imperative for the organization to dig deeper into their internal strength and weakness through using the Congruence Model with 5 organizational building blocks to align with one another, Mckinsey’s 7 S framework which composes of Shared Values, System, Structure, Staff, Style, Skills and Strategy and the Baldrige Excellent Framework. Although It is time consuming to conduct analysis of internal strength and weakness, organizations will gain invaluable data to inform their strategies. Since the synthesized data is highly valuable, it is strongly argued to well maintain the data for multiple time using in the entire strategic management process and as the baseline indicators for the next strategic planning cycle. 

Why formulating the strategies? It is answered with the objective and the action plan during the strategy formulation phase. Setting the key objectives is strongly encouraged to converge all actions to achieve the results. Moreover, having a clear objective for the strategy formulation process can hold executives accountable for the results on top of their core responsibilities. It also explicitly informs them that the task is mandatory which they can integrate into their work plan to achieve the objectives. Forming a committee or team to work on formulating the strategies is advisable. In addition, they must create an interactive and comprehensive work plan or action plan form to define, assign, monitor and evaluate the work progress and results to the deadline. Using the Web-based task management platform like ASANA is also encouraged to build a consistent platform for managing the data and for ensuring the tasks to be completed by the deadline or not for corrective actions to be inserted. Finally, using the Google Calendar to schedule the meeting based on the agreed interval timeline to follow up the progress and to tackle with any issues or barriers for achieving the objectives. 

Tuesday, July 15, 2025

Monday, July 14, 2025

Globalization, Decentralization and Flatter Structure Redesign for SLO

Globalization is a generic term and shadows every country for global competitiveness, benchmarking and ranking from economic performance (global GDP growth rate…) to education performance (PISA, TIMSS, PIRLS). No country is immune to the globalization process (Mok, 2006) and the concept of knowledge society (Zajda, 2015; Mok, 2006) or information/digital society emerges for all governments to address quality education. The link between quality education and economic growth was confirmed (Hanushek & Woessmann, 2010; Hanushek & Wößmann, 2007). Therefore, education reform has been the top agenda for every government as a response to the ultimate needs of economic growth and global competitiveness. Globalization may render centralized education systems obsolete due to bureaucratic and hierarchical processes which hinder responsiveness and flexibility (McGinn & Welsh,1999) in the constantly changing environment. Decentralization is a major reform tool for quality service delivery that the governments use as a remedial solution for society (Parry, 1997). According to Leung (2004), educational decentralization is a global trend that almost all countries worldwide have implemented or are implementing. School-based management (SBM) is a popular government strategy for improving quality of education, despite its dichotomy of research findings to confirm its link with student's learning outcomes (Santibañez, 2006; De Grauwe, 2005). The rationale for the debatable SBM’s impacts on quality learning was argued for the SBM to be conceptualized for managerial reforms not for teaching and learning reform (De Grauwe, 2005). 

School to sustain in the constantly changing environment is to transform to Learning Organization, which was argued to well tackle with internal ineffectiveness and to seamlessly adapt with external threats. According to Kools & Stoll (2016), School as Learning Organization is the one "that has the capacity to change and adapt routinely to new environments and circumstances as its members, individually and together, learn their way to realizing their vision”. Being an LO is fluid and adaptive to the constantly changing environment which will nurture creativity and innovation as firm response to the changes. To achieve this, SLO must set a new paradigm perimeter to foster creativity and innovation as a product of their continuous learning. As it was argued by Senge (1990), team learning requires more than just knowing and communicating within teams. Team learning must be deep to align their mental models to achieve a shared vision and strategic goals. Since individual staff comes with their distinct culture, team learning is argued to converge all the difference into one which involves intertwining culture and value. Unfortunately, aligning the mental model, culture and value can't be achieved by superficial talk or discussion, it needs trust, time and deep collaboration to foster a culture of proactiveness and risk-taking. Having reviewed several findings of SLO implementation in European schools, hierarchical structure was argued to raise the high barrier for team learning and the SLO implementation. Bureaucracy, power distance and high norm are all factors to hinder all three levels of learning process (individual, team and organizational levels of learning).

Will redesigning flatter structure or reducing hierarchy fix the issue of SLO implementation at school? SLO model implies the reform to flatter structure to empower the learning at all levels to achieve the shared inclusive vision. Flatter structure was less popular in school research but it will narrow the communication gaps among school staff through reduced layers in reporting and channels of communication. According to Ghiselli & Siegel (1972), flat structure had few levels of management and broad span of control. Flat structure was argued to correlate with staff well-being (Webb, 2023) but it did not make any difference in terms of performance when comparing with staff performance (Carzo Jr & Yanouzas, 1969). Although flatter structure is indifferent from hierarchical structure, it is argued to redesign flatter structure to reduce hierarchy, empower democracy in shared decision-making and build staff high relatedness (Serrini, 2018). Several impediments reported from Latvia studies, Spain, Bulgaria, Turkey and Italy confirmed trusts and individualistic teaching culture to hinder the SLO transformation. To tackle these challenges, school leaders need to redesign flatter structure to empower team learning and shared decision-making with all school staff. Flatter structure will also reduce administrative work of reporting to different supervisors. Therefore, school leaders need to redesign a flatter structure for effective communication, team learning and shared decision-making which will support the practice of collaborative learning culture of all school staff. 


Sunday, July 13, 2025

The Organizational Alignment, Measurement and Assessment

Building an organization is like building a house which requires alignment of all foundations to support the growth and sustainability. Building an effective organization, thus, relies on the alignment of internal structures, system, processes, people and culture. We can also refer the organizational foundation as the building blocks where each layer must be aligned to close the imbalance or gaps, which will drag one down while fixing the other. Aligning system, process, structure, people and culture is argued to be paramount and most necessary for effective organizational operation and growth. Therefore, we bring the three important organizational alignment tools up for discussion. These four organizational alignment tools can also be used as the diagnostic tool for evaluating the organizational performance. 

1. The Congruence Model


The Congruence Model was developed by the Nadler, O’Reilly & Tushman, professors of Harvard Business School. It was developed in response to addressing the performance gaps and opportunity gaps in the organization. The alignment is to balance the five organizational building blocks, namely Component Tasks and Interdependence, Capabilities, Formal Organization, Leadership and Culture, where leadership is argued to facilitate or to enable all the rest four components to align with one another. Using the Congruence Model, organization can conduct diagnosis on their internal strength, where all components are aligned to support one another. Being aligned is being able to interoperate to move the organization forward. Using this model is to put all the components on the grid, collect data (onsite primary data and secondary data) to answer in each component and conduct analysis for alignment or misalignment. 

2. The 7-S Framework (McKinsey’s 7S model)


The 7 S framework, as per name call, has words that start with S namely Style, Skills, Systems, Structure, Staff, Strategy and Shared Values. The 7 S model is developed mainly for building the organizational effectiveness through the comprehensive lens of all dimensions in the organization. As argued by the director of Mckinsey’s company, the core of the 7S framework aims to coordinate the interconnectedness of these 7-S dimensions. However, the 7S model can inform the organizational performance through alignment of all 7-S dimensions. Leaders can use this framework to assess each dimension and propose the corrective actions for their strategic execution. To assess your organization with 7S framework, you can develop the sets of questions that fall under each dimension to be answered by leaders / managers in your organization. 

3. The Balanced Scorecard


The Balanced Scorecard (BSC) is a popular strategic management and measurement tool, which was developed by Kaplan & Norton (1991) to tackle a common business financial perspective that exclude other key internal non-financial perspectives namely Customer, Internal Business process (value chain process) and Learning & Growth. The BSC argued to have these four perspectives to be aligned with the company's vision and strategic goals. The BSC has four quadrants on the grid which can be mapped and translated to objective, measure, targets and initiatives. Having the BSC in hand, leaders can cascade these objectives, measures and targets into team and individual performance plans which ultimately align with the company’s strategic goals. Companies can apply these BSC four perspectives to assess if all staff converge their performances to the strategic goals and shared vision. 

4. Malcolm Baldridge National Quality Award (MBNQA) framework


The MBNQA can also be called the Baldridge Excellence Framework which was developed for improving the excellent quality of the US companies to gain competitive advantages over their rivals. However, the Excellent Framework is now a global quality framework to be applied by companies outside of the US. The framework has 7 aspects divided into 6 processes and 1 result. The 6 processes are Leadership, Strategy, Customer, Workforce, Operation and Measurement, Analysis and Knowledge Management. The measurement is argued to first start with the Organizational Profiles which fall into two key parts- Organization Characteristics and Organization Situation. Using the Excellent Framework, leaders can apply through the Baldridge Excellence Builder published in the booklet with sets of questions, scoring and evaluation. 


These four organizational diagnostic tools are built into different dimensions but with a similar objective to measure and to improve the organizational effectiveness. The 7S framework and the Baldridge Excellent Framework seem to  have detailed elements for auditing and diagnosing the organizational performance of which alignment is the underlying objective for organizational assessment. However, the Congruence model is also offering a concise guide for organizational assessment which is simpler and precise for using. 

Thursday, July 10, 2025

 Balanced Scorecards for SLO Strategic Management


The Balanced Scorecard (BSC) was conceptualized by Kaplan & Norton (1996), which was published in several book series by Kaplan & Norton. The BSC is argued to be a powerful tool for managing the strategy in organization, where many US firms have adopted the BSC for their strategic management tool. However, it is first rather odds for the education industry, particularly school to adopt the BSC for managing their strategy. BSC is a strategic management tool where its applicability is not for only business organization but any NGO and schools to grab the opportunity for managing their strategies. There are four main streams argued in the BSC model for planning and managing the strategies. The figure shown below demonstrates the whole picture of BSC in Financial, Customer, Internal Business Process and Learning and Growth. 

 Figure 1. The BSC model






There is no order to follow in the BSC streams. Organization is suggested to plan their strategies under each of these main streams to achieve the vision. Despite seeing the vision in this model, mission is also the key tenet for achieving the vision. In principle, mission, vision and values are the key binding elements for designing the strategies and plan The actions. In short, vision is what we want to be in the market, business and so forth, mission is what we must do to achieve the vision and values are about building the beliefs for our mission and vision. The MVV must be aligned or congruent for strategy development. 
Schools have their own strategies to achieve the mission and vision. For more details on strategic design toolkits, please refer to our earlier post in this blog. Assuming on the SLO strategies where schools have decided among their strategic leader teams, schools can translate those strategies into actions on the BSC grid. Before going to this step, another important thing to do is strategy mapping. Schools are strongly encouraged to visually map their SLO strategies for better conception of the strategies by all leaders and key stakeholders (students, parents, teachers, operation staff and external authorities). By the adopting the 7 action-oriented dimensions in the Integrated Model of SLO (Kools & Stoll, 2016), schools can decide which strategies to achieve the 7 dimensions. 

Figure 2. The Seven-Action Oriented Dimensions




School can find the sample of strategies for SLO transformation based on the 7 dimensions of the model above.

* School’s SLO Strategies: 

School is the Learning Organization to engage all internal and external learning to improve school performance



* How to translate these strategies to action?

The above strategy table is an example of high level strategy development based on the Balanced Scorecard and the Integrated Model of SLO, with seven- action oriented dimensions. The important part of strategy is its objective. For example, in the #4 of Learning & Growth perspective (based on the BSC), there is a key strategy column to lay out the approach for actions to achieve the objectives, shared vision and mission. School can translate the objective, key measures and targets into the departmental, unit and individual’s performance plan. Alignment of performance to achieve the strategies is everything where the performance management system must critically develop to align individual staff’s performance with team’s/ unit/ department performance with the key measures, targets and objectives. In all, the theory of change is strongly recommended for school to align actions with strategic objectives, measures and targets. There needs a visual map of the change theory from individual, teams and to achieving school’s objectives. 



Wednesday, July 2, 2025

How to Design Your Motivation System Fair, Transparent and Equitable?



















Many organizations have spent a lot of money for staff engagement through designing motivation strategies to effectively improve staff performance results. In fact, staff performance is driven by staff motivation and being engaged in their work. Job satisfaction is a primary indicator for staff motivation and it is measured by subjectivity rather than objectivity. By observing and probing, leaders can subjectively conclude their staff’s satisfaction. Since staff satisfaction is the lead indicator for staff engagement and motivation, it is argued to be the first address method to measure staff’s job satisfaction. So far, there is lots of research on how to measure staff’s job satisfaction and how to improve it for high performance. Motivation and job satisfaction are mutually influenced and motivation arouses job satisfaction. Moreover, job satisfaction is the reflection of effective motivation deployed. If staff are motivated, they are engaged and their satisfaction is high. If they are less engaged, they will respond with low satisfaction, where motivation strategy is less effective. What Motivation strategy to increase staff engagement and high job satisfaction?

Motivation is a combination of extrinsic and intrinsic attributes which financial incentive is the main driver of extrinsic motivation and autonomy is the key arousing intrinsic motivation. There are many other types of extrinsic motivation being used in the organization, namely policy compliance, structure, system, process and so forth. Career growth, L&D of staff, promotion, praise, appreciation are all types of intrinsic motivation being applied in the organization. While financial incentives seem to shine, staff engagement is argued to go beyond the extrinsic to improve intrinsic aspects for a long-term strategy. Monetary motivation has been proven true to drive performance since the Maslow’s Hierarchy of Need theory together with the rise of industrial revolution, where scientific management proved the effects of financial incentives to fulfil the basic needs. In the contemporary socio-economy where the monetary system is valued and applied, financial incentive is still the main driver for staff motivation. However, the dark side of extrinsic motivation is the demotivation when ineffectively applied in the organization. Financial incentives, namely salary, bonus, fringe benefits, scholarship, cash-based commission, allowances and so forth must be objectively designed, structured and applied for transparency, fairness and equity in the organization. Many findings by Deci & Ryan (1985, 1993, 2005) confirmed the negative effect of extrinsic motivation, the so-called external regulation, on performance discontinuity. The financial incentive takes effect on the short-term or temporary basis which performance will be discontinued after the incentives are withdrawn or absent. Therefore, it is risky for the extrinsic motivation system to be subjectively applied which incurs unfairness, misconception and lack of transparency and credibility of performance based incentive. 

How to structure the incentive / motivation system for fairness, equity and transparency? My argument is that the incentive strategy must be defined at the policy level. HR policy or a separate compensation and benefit policy is argued to be an effective instrument for staff motivation. However, the most challenging part of structuring the incentive system is performance-based increment and salary scale development, needlessly the career ladder program. All of the compensation and benefits are weighted on the company's financial performance. Staff’s motivation, the extrinsic one, must be proceeded with caution where the evidence-based performance is strongly encouraged to benchmark against the effectiveness of the incentive system being deployed. While ensuring the fair, transparent and equitable benefits to engage staff in high performance, company or HR department must communicate the HR policy( compensation and benefit section, career ladder program, learning and growth opportunity and scholarship program) with the relevant managers and their teams to explicitly understand the goals and expectation from motivation system deployed in the company. From my experiences, the HR department plans their HR policy orientation for only twice a year. They rely on the induction program to initially guide the new incumbents with relevant policies. However, the performance-based incentives and other related compensation and benefits are normally absent at the initial induction program. This approach will create a gap where staff must understand the goal or objective of the company's motivation system and the performance expectation to link their productivities with financial performance for the motivation system to sustain. Moreover, there is a lack of explicit link between staff’s performance and motivation system to compensate their productivity with incentives. Therefore, the motivation system needs to be structured in the policy and how to deploy the motivation strategy is needed in the policy guideline for implementing the HR policy. 


Thursday, June 19, 2025

Strategic Design Toolkit for School as Learning Organization

School as Learning Organization has proven its indispensable tool for schools today to respond to the fast constantly changing environment where schools must prepare students for the complex and uncertain world. Learning Organization offers the ideal solutions to school through engaging learning at all levels, retaining knowledge capitals for innovation and continuous improvement. Being adopted by the global organizations, UNICEF, UNESCO and the OECD as a framework for school reform, the Integrated Model of SLO (Kools & Stoll, 1996) outlined the seven dimensions for the transformation journey to LO. Since SLO transformation journey is not a standalone, it is required to be initiated, agreed and approved by the top Leaders in schools to structure the journey in the policy and strategic documents. Having SLO transformation journey at the strategic levels will ensure the convergence, consistency, transparency and continuity of SLO transformation to be achieved. In addition, SLO as a strategic priority will also ensure sufficient fund allocation for operational actions. For all the actions to converge to SLO transformation, the SLO must be institutionalized in the strategic plan to align with the vision, mission and values of the school. 

School has multiple strategic priorities for competitive and sustainable operations. The key challenge is adopting the SLO strategies in the middle of the strategic plan cycle / period. Another vital consideration is aligning the SLO transformation with the school’s vision, mission and values, which the SLO may divert from all of these most important statements of the schools. Should school wait for their strategic plan cycle to end for the beginning of SLO transformation? In the disruptive circumstance of changes, school needs to radically adopt new strategies rather than a sitting duck watching the change to vanish. It will escalate to a bigger risk for schools to just think about it and take no actions. It is strongly recommended for school to design a strategic prototype which is in smaller scale and easily deployed to test the effects before going to the whole change at school. Why take into account the strategic design? 

Strategic Design phase is argued to be identical to the strategic analysis or situational analysis before formulating the strategies. There are several advantages of conducting the strategic design / strategic analysis. First, it helps inform the school it’s performance gaps and opportunity gaps. Second, it maps out the threats and necessary response to reduce or to eliminate the threats. Then strategic analysis can guide the key strategic priorities or school strategies to sustain and to be competitive. Strategic design needs explicit tools to conduct the school’s situational analysis for informing the strategic approaches. Several scholars argued strategy in a generic term “ a way to win”. Inspired by the nature of strategy ( to be winners), school, irrespectively not for profit, must design strategies to win ( sustainable operation, parent’s and student’s satisfaction and competitiveness). Strategic design is a critical and leading step for the strategy formulation and execution. Therefore, strategic design or analysis must be thoroughly triangulated to generate a comprehensive current and future performance data of schools for the next step.

There are several situational analysis tools available for choosing. The most common tool is SWOT analysis tool box which allows school to assess their internal strength, weakness and external threats and opportunities to impact on school current and future operation. PESTEL (Politics, Economics, Social, Technology, Environment and Legal) analysis is also an ideal tool for analysing the external environment which may cause disruption or opportunities for the organization / schools. To dive deeper into school specific performance, we recommend the Gap Analysis tool to evaluate the current performance (knowledge and financial aspects) against the future performance. Self evaluation of school current performance also yields benefits on school’s informed decision making for strategic approach or for setting a new strategic direction. Another value-added tool for strategic analysis is the school performance alignment using the Congruence Model by Nadler-Tushman to assess the five key organizational building blocks to align with school vision, mission, value and goals. This Congruence model framework is considered as a diagnosing tool for school to analyze their current performance. In addition, Ishikawa diagram or Fishbone diagram is also beneficial for schools to diagnose their internal efficiency, deficiency and effectiveness. Another self-diagnosing tool for school is Baldridge Excellence Framework which is proven as a quality improvement tool for the organization to build excellent quality for competitive advantages. Baldridge Excellence Framework laid the key six process criteria and one result criteria for measuring excellence performance. However, The first important step to do is self-evaluating the organizational profile illustrating two categories- Organization Environment and Organizational Relationship. 


Should schools apply all of these instruments for strategic design? The answer is “Yes” if you think one tool does not generate comprehensive school’s performance analysis for designing the SLO strategies. To become an effective SLO, school must fulfil all the seven-action oriented dimensions in the Integrated Model of SLO (Kools & Stoll, 2016). However, school has to define their strategies to achieve the SLO transformation in the frame of the performance results stemming from the schoolwide strategic analysis. Therefore, it is paramount for school to apply multi strategic analysis tools to generate comprehensive and true of current performance for the desired future performance to be sustainable in the hostile, complex and constantly changing environment. 



Monday, June 9, 2025

How to Build the Learning Support Environment for School as Learning Organization (SLO)!

Introduction

School as Learning Organization is argued as a disruptive change in the culture of learning. Learning Organization structures the learning as a system where all parts of the organization are engaged in the interconnected learning. According to Senge (1990), organization must enforce the interconnected thinking where all functions must learn from one another to understand and to better inform the changes that each unit, department or functions will make the decision. For example, the marketing department must understand the production department to provide better sale and branding strategies. Knowing how the products are made (quality measures and control...) will add better informed strategies to sale units to increase more sales. They know deeper into the production line and they can sell the them with confidences. Learning as a system is not favored by itself and staff is ready to engage. It requires building a learning support culture where learning as a system is embedded in the culture of organization. School as Learning Organization is not far from the learning organization in the way to foster learning support culture for teachers to engage learning as a system. Teachers' roles are not only teaching but leading the learning. Teachers must learn from and about students, their peers and the whole school system (polices, guidelines) and processes. Therefore, it is demanding that SLO needs a learning support culture where leaders must create the learning supportive environment for a systemic learning. 

According to the prominent culture model of Schein's (1985), culture in organization has three different but related layers  Artefacts, Values and Underlying Assumption. Artefacts are tangibles assets that can openly reveal cultures, namely policies, office layout, technology, infrastructure, campus design... Values intangible manifestation of the organizational believes, rationales which can be depicted in the structure, documents... Finally, the underlying assumption is the unconscious belief that determines how staff perceives, thinks and feels (Schein, 1990). The underlying assumption is vague and it is the source of creating value and behavior. According to Haiyan, Walker & Xiaowei (2017), they offered the synthesis of culture, basing on the Schein's model, in three components: visible learning culture ( organizational structure, policy), visible but intangible culture which fall in the learning supportive environment, leader's value in promoting learning of teachers and invisible component (underlying assumption) that is trust, belief and efficacy of teachers in learning. 

We have conducted a review of the LO model in our earlier post in this blog of the DLOQ model (Watkins & Marsick, 1997, 2003) and the Fifth Discipline (Senge, 1990) to find a common learning levels in organization, the Individual level, Team level and Organizational level. Putting the three layers of culture model of Schein and the three levels of learning, we can conceptualize a learning support environment for engaging effective learning at all levels in schools. The conception is illustrated through the diagram below. 











- It all starts with School Vision, Mission and SLO strategies (for more info about this, refer to our earlier post of Roadmap for SLO Transformation Journey) with achievable goals, objectives, key measures and targets of SLO transformation). This part sets the overarching direction for scaling down from organizational level to individual level. To build an effective learning support environment, school must align all their actions, times and resources with the Vision, Mission and Strategies. 

- Organizational Level Learning is conceptualized to capture the big visible pictures where all staff know and can rely on the system which is best matched with the Artefacts of the Schein's culture model. The top leaders must achieve the Learning Policy Framework, build physical and ICT infrastructure for learning and develop a system to capture and to utilize the learning data for improvement and innovation. It is necessary that school must have a learning management system (cloud-based or standalone database) for managing learning and assessment of learning of all students and staff. Knowledge management is a key tenet for innovation. Innovation helps school attain competitive advantages or sustainability. Since tacit knowledge of staff is hard to be captured but valuable for school to improve, school needs to build a knowledge management system to capture key improvement ideas of staff through establishing a proper channel of ideation for school improvement to better manage the flow of ideas. Then school should develop the methods to turn these ideas through filtering and targeting the ideas for school improvement only. Generally vague, personal issue or critic ideas by staff without any solutions should be considered as wastes and school can get rid of them. Therefore, school needs to set up the knowledge management system to support ideas for improvement and to store the best knowledge for innovation. 

- Team Level Learning is positioned to the layer of Value building which the whole schools adopt shared vision, culture and values. Team Level engagement is to establish a team mental models which take school vision, mission and goals into team's goals, actions and results. Translating school's vision for learning, building learning culture and agreeing on learning values and philosophy are argued to foster the learning by all larger teams (departments) and smaller teams (units). Team leaders must exemplify the learning model by inspiring and influencing the learning through sharing and agreeing on the school vision and strategies for learning (SLO strategies). To achieve these strategies, teams must establish the learning culture, values and philosophy to inspire and to empower the team's learning that align with the school vision for learning. At the level of learning, team leaders needs to ensure the team's clarity, expectation and acceptance of the shared vision for learning and the SLO strategies.

- Individual Level of Learning relies on the individual staff learning approach with the support of school leaders to enable the metacognitive learning, experimental learning and self-directed learning. At this lowest level of learning in school, staff member is argued to enact their self-regulated initiatives to improve learning of their own. With the support of their leaders for enabling and supporting the individual learning to gain the ground. For example, school must allocate self-paced learning time for teachers to improve their professional knowledge. Staff member needs to catch up with metacognitive strategies for learning or learning to learn and to catch on with the learning by doing (experimental learning). The single objective of individual level learning is to ignite staff's belief, mental model and efficacy of learning which is argued in the Underlying Assumption of Schein's culture model. The goal of individual level of learning is to streamline staff's conscious belief and intrinsic motivation with school's learning vision as demonstrated in the SLO strategic plan. There are several advantages of early exposure of learning deep inside the mind and heart of individual staff member to arouse their intrinsic motivation for continuous learning and innovation. 

Conclusion

SLO transformation journey requires the SLO strategies to set the directions for learning and innovation. Building the learning support environment is argued to be conducive to achieving the SLO transformation through engaging all levels of learning. Schein's model of culture in organization posited three key layers of culture manifestations in the organization. To build the learning support culture / environment, we conceptualize the three levels of learning under the three layers of culture to build an effective enabling environment for attaining the essence of learning. SLO transformation is a disruptive change in learning culture which require an alteration of learning strategies at all levels to embrace the positive changes as the products of learning in school. Therefore, it is argued for top leaders of the schools to plan and deploy the strategies to support learning at all levels. 


Wednesday, June 4, 2025

Roadmap to SLO Transformation Journey

Introduction

School as Learning Organization (SLO) is argued to be an effective tool for schools to sustain in the constantly changing and complex environment. Through instilling the learning as a central tenet , school's learning capacity is improved from individual staff to team, to whole school and to societal learning. School's learning must be competent in analyzing both the internal efficiency and effectiveness and external threats and opportunities to stay competitive in the market. There are several benefits for SLO besides being adaptive to the environment. The first one is staff's outcome, job satisfaction and boost productivity. A meta research of Welsh schools by Kools et al. (2019) found the link between SLO and staff's outcome. Another research by Gouëdard, Kools & George (2023) confirmed the SLO with teacher's self efficacy and job satisfaction. Moreover, SLO can improve knowledge performance where innovation is the product of knowledge management. Knowledge is argued to be the valuable intangible assets in organization and it will support school to gain competitive advantage through continuous learning, improvement and innovation. Only innovation will differentiate one school from the others. SLO will foster innovation and it is differentiated itself from other schools, despite similar curriculum, premise, structure and system. The last benefit of SLO is financial performance. Although there are some public funded schools that demands no profits, financial performance can be measured with cost reductions in school operations, L&D and other aspects namely marketing. Being an SLO, non-profit schools can  convert the saving (through operation cost reductions) into improving other aspects, particularly staff wellbeing and societal giveback to enhance school's CSR activity. Therefore, being SLO benefit the schools in learning from internal to external, improve staff's knowledge performance and job satisfaction which foster innovation for efficiency and effectiveness. Finally, all of these will improve financial performance (market shares, profit margins, high return on investment...) and cost reduction for nonprofit schools. 

The Roadmap to SLO Transformation
Becoming an SLO will lead school to gain more advantages in the digital and AI society. However, we argue that SLO transformation is a systematic and structured journey involving high level decision making and comprehensive plan for implementing the processes to realize the goal (becoming SLO). Without explicit structure to guide the journey, transforming to SLO is like a waste of commitment, time and funds for a lost cause. Therefore we argue school to develop a roadmap for SLO transformation, which will be discussed as below.

Figure 1. Roadmap for SLO Transformation Journey




Step 1. Strategy Priorities

SLO transformation must be set as one of the strategic priorities that school needs to address in their strategic plan / direction. By embedding SLO in the strategic level, school will be able to design process and align performance to achieve the objectives and target. In the strategic plan of SLO transformation, key objectives and targets to achieve the transformation must be defined in the short-term(outputs, medium-term(outcomes) and long-term impact. The SLO strategic priority must also align with the school vision and mission. This alignment requires school to redefine their vision and mission when their SLO priority is approved. However, revising or redefining school vision should be done after the end cycle of strategic plan where gaps are identified in the strategic implementation. Therefore, we argued to adopt the SLO transformation if the strategy align with the extant school vision and mission and SLO can converge all the performance to achieve the vision and mission. If the SLO transformation misaligns with the school vision and mission, it is argued to put it in the new cycle of strategic plan.

Step 2. Policy 

SLO transformation needs necessary policies to enforce the processes and to align performance to achieve objectives and key targets in the strategic plan of SLO. Key policies for supporting the SLO transformation processes are recommended to structure in guidelines, responsibility, key processes, resources (people, funds, materials, time and technology). The policy should outline key rationales for SLO transformation which is stemmed from the issues without SLO and advantages with SLO. Adopting the key objectives and targets as approved in the strategic plan to define responsibilities and to assign managers and teams with those responsibilities to achieve the results. The policy needs to define key processes to be discussed in step 3 for implementation. 

Step 3. Process

Process is defined as an repeated and interrelated activity and it requires at least two activities to be a process. Work process is needed in organization to achieve the results. Without process, tasks will be carried out randomly and results are hard to measured. According to the process maturity model, there are five levels of process management, starting with the Level 1.Initial, Level 2. Managed, Level 3. Defined, Level 4. Quantitatively Managed and Level 5. Optimizing. Level 1 Initial process is poorly defined and reactive where activities are completed based on the necessity of teams. In order to support the SLO transformation, school must define process standards where process mapping must be done to provide overview of extant processes and the new emergent process when implementing the SLO plan. In defining the process model, school needs to identify the core processes, support process and management process. By differentiating these typical processes, school can determine what emergent process to add or to integrate (optimizing) with the existing ones. 

Step 4. Communication

Communication is considered as the most fundamental element and challenges in organization. Communication in organization must follow the structure to avoid grapevine and implicit communication channels. Communication can be done in the close loop and in the loose loop. For the SLO transformation strategy to achieve, communication with all key leaders who will be responsible to implement the strategies is the most important step to agree on the concept, strategic objectives and key success targets. All leaders who are assigned with responsibilities in the policy must be knowledgeable and supportive of the SLO transformation strategies. Since they will plan their communication strategies further to inspire the teams for actions and achievements, effective communication with all leaders will ease the challenge in SLO strategy deployment.

Step 5. Deployment Strategy

The most important phase of strategy management is strategy deployment phase. How will leaders bring the strategic objectives and key success targets to their team to achieve the goals? The communication between leaders and their teams to drive highly effective performance is crucial for the SLO implementation. Leaders must prepare action plan to achieve the strategic objectives and targets with their teams. Setting the performance plan, incorporating the performance targets that is aligns with the SLO transformation targets and objectives, is the recommended plan for school leaders. Each team and department must have their performance plans (performance objectives, Key performance targets and results) to achieve the strategic objectives and key success targets. Staff’s competencies must also be analyzed to ensure there are no skill gaps in implementing the performance plan against the strategic targets. Leaders are strongly encouraged to develop a monitoring and evaluation tool to review the performances against the success of strategic objectives and key success targets. Adopting the Balanced Scorecard strategies is a recommended action for school leaders to manage their strategies and plan. 

Conclusion

School as Learning Organization (SLO) has tremendous advantages for school to sustain in the complex and uncertain environment, which requires constant learning at all levels to be adaptive, innovative and responsive to the fast pace of changes. Digital and AI society pressures on school to reform and to transform into the SLO in order to survive. SLO transformation needs a roadmap which is presented above to inform the systematic and comprehensive changes in school. It involves a high level decision making to formulate a strategic priority for SLO transformation. Policy and process must be developed and optimized in order to successfully implement the strategic plan. Communication with all school leaders about SLO strategies, particularly key objectives and key success targets in a short-term and long-term results. School leaders must gain comprehensive understanding and acceptance to implement the SLO strategies. Finally, school leaders must prepare deployment plan to align team's performance with strategic objectives and key success targets. Performance plan, monitoring and evaluation must be conducted in the time framework. Achieving the SLO transformation is a key success milestone toward a learning school. 

Sunday, June 1, 2025

Professional Learning & Development Framework for SLO

I. Introduction

Teacher is argued to directly impact on student's learning outcomes. From teacher's motivation and job satisfaction to academic competency, teachers are conducive to learning engagement and positive outcomes. Many researches have proven the relationship between teacher’s capacity and student’s high achievement. School today must prepare students for tomorrow. Teachers and school leaders need to equip the capacity to learn and to adapt in the uncertain and complex environment. Traditional classrooms will become less effective to prepare the students for the uncertain and complex future. Therefore, the most contemporary paradigm of effective school is transforming it into a learning organization. The key tenet conducive to a learning school is professional learning from individual to team and to whole school learning. The concept of school as learning organization has aggrandized and the integrative model of school as learning organization by Kools & Stoll (2016) is worth referencing to transform traditional school into a learning organization. Professional learning paves a way for school to learn and adapt to its environment. We deliberately upholds the concept of school as learning organization and its model where professional learning is central to school practice. 

School needs a roadmap to guide their professional learning journey as a strategic direction to improve teacher's and school's learning capacity and the outcomes of learning. Based on the Integrated Model of SLO ( Kools & Stoll, 2016), the Fifth Discipline (Senge, 1990) and the DLOQ model (Watkins & Marsick, 1997, 2003), we conceptualized the Learning and Development Framework for Action (L&DFA). The L&DFA is a structured tool being mapped for actions to foster learning among individuals, teams and school as the whole. The L&DFA has three core components which lays out the key learning actions that teachers and school leaders are to abide by. L&DFA also serves as an assistance on performance management and indicative performance results of teachers and school leaders who engage in teaching and leading at APIS. 

Figure 1. Learning & Development Framework for Action (L&DFA)

Framework 1: Individual Learning

Individual learning or self-directed learning of a teacher is an essential nutrient for continuous professional learning. Self-directed learning is resulted from intrinsic motivation that arouses their internal interest in learning. To pave a way for effective individual learning, APIS school limits the teaching hours to 20-25 hours per week.

Action. 1.1. Self-paced online learning

Teachers are strongly encouraged to conduct self-paced learning at school while not engaged in teaching sessions. School arranges two rooms for individual learning, a staff room and a learning space for teachers to quietly work out their self learnings. Teachers are encouraged to enroll in online learning through Moodle platforms like Coursera, EdX, Academia… to enhance their teaching and learning capabilities. 

Action. 1.2. Self-directed learning

Self-directed learning is a broad self-learning approach which encompasses self-paced learning, personalized learning... It is intended to be different from the Action 1.1. Self-paced online learning in the way that this action offers more freedom and unstructured learning approach. Seeing the endless power of YouTube, LinkedIn, AI Chatbot, other websites for learning, teachers are also strongly encouraged to explore any learning on these platform to acquire new knowledge to upskill their current competencies. 

Action. 1.3. Voluntary program

Voluntary work in teaching is also an act of learning and experiencing new things in teaching. Therefore, APIS school will enable early leave of teachers who are engaged in external voluntary teaching services. However, the early leave condition is limited to only 30 minutes before the normal teaching duration. 

Framework 2: Team Learning 

Team learning has proven effective in improving knowledge through peer learning, reflecting, debating and sharing. Team learning also converges multiple and different perspectives into one single vision and mission of school through collaboration and support. Learning as a team goes beyond action but needs to be deeper in mind, mental model of every member of the team. From challenging ideas to learning to work as an effective team, team learning will be as good as implementing in several actions below:

Action. 2.1. Weekly reflection and sharing

Teachers and school leaders are to engage in weekly reflection of teaching and learning. The reflection should objectively focus on what goes well and what needs to improve further for next week. The weekly meeting will also pave a way for teachers to share their best practices (classroom management, assessment techniques, learning motivation…). Both the weekly reflection and sharing should not exceed 1 hour. All teachers and school leaders engage in the weekly reflection and sharing must uphold mutual respect, creative tension and solution-based approach. 

Action. 2.2. Coaching series by leaders

School leaders must set up coaching series aiming to improve teacher’s performance. Having been identified as low performance, teachers must be placed in a coaching session. The coaching series can last no more than 6 months. School leaders can arrange their coaching sessions every week or month to suit their circumstances at work. Coaching sessions can be done in one-to-one or one-to-many where school leaders consider appropriately effective coaching mode. 

Action. 2.3. Exploration and experimentation project

School leaders need to arrange teachers to undertake at least one annual project either exploring new teaching and learning approaches or experimenting with new teaching methods. Teachers need to conduct their own research and give reflection through result finding to present in a team. The target teachers should be the ones who have less teaching hours than other teachers. Teachers can spend their non-teaching hours working on the research project and experiment it in the classroom. Action research is a recommended method for teachers to explore new teaching approaches and experiment in the classroom. School leaders should facilitate the publication of research findings and a $50 cash allowance will be made for quality action research of the teachers. Publication cost is covered by APIS school and several copies must be stored in the staff room for other teachers to learn. A digital copy(PDF version) of the research finding will be shared in the school Google Drive that is accessed by all teachers. 

Action. 2.4. Quarterly PD on teaching and learning

Teacher professional development on teaching and learning is to happen every quarter or 4 times per academic year. The aim of teacher’s PD is to strengthen the capability of teachers in teaching and learning through introducing new effective teaching and learning approaches, guiding on further effective teaching and learning and reflecting on what teachers have performed in the past three months. Quarterly PD on teaching and learning must be arranged in a proper seminar style or workshop format for teachers to comfortably learn and engage with the team. APIS school auditorium is recommended for hosting the quarterly PD. Teachers are encouraged to attend and absences are allowed only on urgent occasions or special circumstances where deemed necessary and exclusively decided by their school leaders. 

Action. 2.5. Peer Observation

Peer observation is another collaborative learning opportunity for teachers to reflect, recap and revise their teaching performance. Teachers are productive when they get observed and conduct observations of others. Teachers engage in mutual trust and friendly relationships, which enhances the learning about teaching. Teachers must engage in peer observation once every month. While teachers are encouraged to observe others in the same level of teaching, for example, early year classroom to early year classroom, they are not barred from observing other teachers in different levels of teaching, for example, primary year classroom to secondary year classroom. However, teachers are not supposed to conduct observations in different subjects from their current subject they are teaching. English subject teachers should observe their peers who teach English subjects rather than the teachers who teach in science class. Teachers, who are involved with peer observation, should be well- prepared with observation notes for reflection and feedback. School leaders shall review the observation note and guide how to use it in the observation process. Reflection and feedback to the observant should be done in a self-reflection way to avoid unexpected confrontation and tension arising from the discussion. Teachers should bear in mind that peer observation is for collaborative learning opportunities and teacher’s collegiality. 

Framework 3: Organizational learning

Organizational learning is a schoolwide learning system at APIS aiming to equip teachers and school leaders with the professional capabilities to perform for excellence in teaching and learning. The organizational learning sets the system for continuous learning and improvement to be involved by all teachers and school leaders for APIS school transformation to a learning school. 

Action 3.1. Induction program

The induction program applies to all new onboarding teachers to guide and coach along the process from onboarding to deployment. The induction process lays out in three milestones, onboarding, transition and deployment. 

- onboarding: all newly accepted teachers will get a school tour to introduce themselves to other staff and to familiarize themselves with the school premise. New teachers will meet with key relevant stakeholders to learn about his / her roles and responsibilities which relate to teacher’s support in non-academic areas. Most relevant staff members are operation managers and operation officers. School leaders must arrange the individual meeting with the onboarding teachers.

- transition: all new teachers are allowed one day to review all school curriculum( subject content, approaches and assessment), policies, regulation and to sign off on several school policies relevant to teachers. On the same single day, the onboarding teacher will join a classroom observation to learn how to effectively deliver the curriculum.

- deployment: the onboarding teachers will be placed in classrooms with the presence of school leaders in the classroom. School leaders will introduce teachers to the students and stay in the classroom for at least 30 minutes to observe teachers’ engagement with students and the curriculum implementation. 

Action 3.2. Professional development program

- Professional development program for teachers:

Teachers’ pedagogical knowledge and skills are crucial for quality teaching and learning. To maintain teacher’s professional capabilities with modern pedagogical knowledge and skills, APIS school commits to host an annual teacher’s professional development workshop through hiring an expert trainer from Cambridge or other international education institutions to provide a three-day training to teachers. The three-day workshop aims to equip teachers with most contemporary knowledge and skills in pedagogy. In the post workshop, teachers shall prepare a plan to apply the new knowledge to improve student’s learning. School leaders and teachers need to engage in learning and applying cycles as a significant feedback to the professional development program for teachers.

- Professional development program for school leaders:

Leadership leverages the effectiveness of teaching and learning. School leaders are change makers at school. Although school leadership is not directly related to student learning achievement, it ensures that quality teaching and learning happens at school. Seeing the significant impacts of school leadership on teaching and learning, APIS school commits to enable its school leaders to attend at least one international conference on educational leadership and one oversea school visit per year. School leaders are strongly encouraged to enlarge professional networking with other school leaders in Cambodia to exchange professional experiences. 

Action. 3.3. Thematic school visit

School visit is an exposure opportunity for teachers to learn about and from other teachers or school leaders out of their school. The school visit is argued to be effective when it is theme-based or thematic where teachers are prepared for what to learn and improve. APIS school leaders shall set up at least one thematic school visit per year for a different group of teachers to be categorized by levels of teaching, for example, early year group, primary year group and secondary year group. The priority is for teachers in the level that is needed for further improvement in the available theme to offer by the host school. 

Action. 3.4. Inter-school exchange program

Inter-school exchange program is a mutual sharing and learning experience where teachers from both schools research and share their best practices on teaching and learning. The exchange program for teachers equips them with researching, communication and presentation skills in addition to their growing teaching and learning knowledge. The school leaders must arrange the professional exchange program for at least every three months. The topics or themes are subjected to be determined by the school leaders and teachers. However, the priorities are given to the areas where teachers are currently challenging with or where they will encounter in the shortcoming time. 

Action 3.5. Annual Staff Forum

Annual staff forum aims to equip teachers with leadership skills through leadership talk events, personal aspirations and other team engagement activities. The event is hosted once every year where all teachers and school leaders participate to engage in leadership talks, personal aspiration and team engagement. Annual staff forum is also a platform for staff appreciation and rewards for their outstanding performance and motivation in the whole academic year. School leaders are to hand in the appreciation letters for outstanding teachers to acknowledge their commitment and positive changes at schools. 

Action 3.6. Unconferenced Workshop

Unconferenced workshop will enable teachers to mentor and to learn as a presenter of their own topic and a participant of other teacher’s topics. Teachers will be selected on a voluntary basis to present their researched article/ topics related to teaching and learning. The numbers of teachers and topics to present will be under the decision of school leaders after consultation with their teachers. The venue must have several rooms for each presentation to simultaneously happen and to swap respectively. The unconferenced workshop will benefit teachers of knowledge enrichment and teamwork collaboration. The unconferenced workshop will be hosted once every year. Date and time will be determined by school leaders. The workshop will also open for public to join and exchange ideas to make the topics more breadth and in-depth. Teachers should be encouraged to well-research in the topics they will present to offer a practical guide to participants. Theory-based topics are also encouraged. 

II. How to Apply the L&DFA

The L&DFA is developed to build the professional capacity of teachers and school leaders through three levels of professional learning. The L&DFA is a compulsory framework demanding commitment by the top management and teachers to improve their professional competencies through multiple frameworks of learning actions. The first and most important step of applying is through integrating this framework in the policy where actions in this framework will be broken down into actionable timeline to achieve the learning. In the policy, funds, time and resources must be properly analyzed to allocate supportive measures for implementation. Next school leaders must constantly monitor the action progression and to evaluate the results to be satisfactory. In this step, school leaders must develop a monitoring tool to capture all the data of all learning in the L&DFA for evaluation of the impact. Finally, the policy L&DFA must be able to impact on the student's learning through improving the teacher's and school leader's professional competencies. Therefore, evaluation tool must be developed to conduct analysis on the data collected in the monitoring step. It is necessary for the school leaders and teachers to sit and discuss the performance of L&DFA through reflection and plan further actions to improve.